Shipping policy
All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location and selected shipping method.
- Please note that delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking information. Please allow up to 8 hours for tracking updates to appear.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary based on destination. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you have concerns regarding your shipment, please contact the shipping carrier directly or reach out to our support team.
Damages & Issues
If your order arrives damaged or incorrect, please contact us immediately with photos of the issue so we can assist you with a replacement or refund.
Returns & Exchanges
Please refer to our [Return Policy] for details on returns and exchanges.
For any shipping-related inquiries, please contact our support team at info@sodafall.com